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Getting Back to Normal: It’s Grab and Go Time! (Click for more info)

Hello Everyone,

Here is the announcement you’ve been patiently waiting for:

Mukwonago Community Library will begin offering limited services to the public beginning Monday, June 1st. We look forward to serving you again and know you are anxious to have access to new materials. However, being that MCL is known to be a very active community hub with hundreds of daily visitors and countless high-touch public areas, we will begin a very gradual approach to ensure we can manage the enthusiastic crowds and maintain a sparkly clean and safe library for you and our staff. We’ll continue adding services as we’re safely able to do so. We truly appreciate you understanding our efforts to ensure everyone’s safety.

May 26th – 29th: Keep Doing What You’ve Been Doing!

Patrons may continue to pick-up library materials by booking a curbside pickup appointment (Tuesday – Friday 11:00 am – 4:00 pm). Once you receive your hold notification, please give the library a call to schedule a pick-up.

Starting June 1st

Monday through Friday 9:00 am – 6:00 pm

Saturdays 9:00 am – 2:00 pm

This is what we can safely provide: Curbside pick-up appointments will continue and will be offered during the library’s open hours if you are uncomfortable entering the main part of the building.

  • Grab & Go! In-Person hold pick-ups (check-out at the Circulation Desk or self-checkout machines)

  • Feel free to ask questions at the Information Services Station

  • Schedule an appointment to:

  • Use a computer

  • Have an exam proctored

  • Pick-up tax forms

  • Use a study room (please sign-in at the Information Services Station and one person per study room)

  • Browse the Book Sale

  • Please call the library to determine the availability of a Notary Public.

Services we CANNOT offer during this time

  • No events or programs or gatherings of any kind. Library programs will continue to be virtual and there will be no meeting room access.
  • There will be no access to the entire children’s area and collection during this phase. Please place holds via the CAFÉ catalog and utilize the curbside service. If in-house, staff will retrieve material for you.
  • Seating is allowed in designated spaces, please keep your visit to 30 minutes if possible.

Very Important Things to Keep in Mind:

Please note that the first two hours of each day will be reserved for vulnerable patrons, such as those who have weakened immune systems and those older than 65.

MCL staff will be required to wear masks while working. We are STRONGLY ENCOURAGING the public to wear masks, wash their hands or use hand sanitizer, and maintain a safe distance between themselves, staff and other patrons.

Children under the age of 16 will need to be accompanied by an adult.

Please limit your time to 30 minutes or less within the library and follow all social distancing guidelines.

Hold notifications have been restored to how they were before the pandemic. We will no longer be calling you personally as to if you have a held item here.

Thank you for your continued support and love of our library services!

We do very much look forward to this gradual ‘return to normal’ and appreciate your patience.

Yours in Reading,

Angela Zimmermann

Library Director

FURTHER FAQS

WHEN DOES THE SUMMER LIBRARY PROGRAM BEGIN?

Ms. Jane and Ms. Michelle have been working fervently on the Summer Library Program for this year! And Mr. Chris, too, as he prepares for the Adult Summer Library Program. The Summer Library Program may look a bit different this year but rest assured, we’ve been working hard to bring you an exciting program that can be enjoyed from home.

The SLP will begin on Monday, June 15th and will be completely digital this year. We’ll be using a program called “Beanstack”. If you would prefer an offline version, we’ll do our best to accommodate you.

Stay tuned for more details on the SLP in the near future.

HOW IS THE LIBRARY KEEPING ME SAFE DURING MY VISIT?

Cleaning will be completed by staff at the top of each hour the library is open. Service desks will be routinely sanitized and disinfected. Staff will also do their best to sanitize all high contact areas throughout the day. The library is then deep cleaned every night. You will notice that some furniture and equipment have been temporarily removed to help keep the library clean. We have sincerely made every effort possible to make our building as clean and safe as possible for both you and our staff.

WHAT ABOUT HOLDS FROM OTHER LIBRARIES?

You may place holds from other libraries. Please take note that items from other libraries will be quarantined for a minimum of three days before you’ll receive notification.

CAN I RETURN MATERIALS?

You may return materials via the outside bookdrop. The inside bookdrop will be inaccessible. Please take note that items will be quarantined for a minimum of three days before we check them in. We will backdate the material so no fines will accrue on your account.

WHEN CAN I DONATE ITEMS FOR THE BOOK SALE?

We thank you for considering us for your book donations. Right now, we are simply not able to accept any but please do hang on to them. We’ll let you know when we can happily accept them again.

WHEN WILL AARP BE AT THE LIBRARY?

This at the moment is unknown but we do not envision AARP being able to return this year. We can take your name and number and we will forward the information to AARP.

HOW DO I RECEIVE THE MOST UP-TO-DATE INFORMATION ABOUT THE CHANGES AT THE LIBRARY?

Please check the library’s website for the most up-to-date information. We will also do our best to continue frequent eNewsletters and social media posts.

WHAT DO I DO IF I WANT TO HUG A STAFF MEMBER?

We’ve missed all of you too and have definitely missed hugs with our patrons but this is something we can MOST DEFINITELY not fulfill at this time. Once things are back to normal and we’re able to hug again, we’ll excitedly be waiting!


Curbside Pick-Up Has Begun!! (click here for info)

Woo-Hoo! Contactless and by appointment only curbside pick-up of library materials has begun! Place a hold on library materials and you can swing by and pick them up in the library’s Community Room. We’ll have limited staff so wait times will be a little longer, be sure to check out the all of the DETAILS.

We’re definitely eager to get you your library materials! Please keep in mind this plan has been designed to provide safe access to the library materials.

Hours for curbside pickup:

Tuesdays – Fridays, 11:00 am – 4:00 pm. When we can can, we will increase to some evening and Saturday hours in the future.

 

Follow these three easy steps to pick-up materials outside of the physical library.

Step #1: Place Your Items on Hold

  • Use our website, www.mukwonagolibrary.org to search the CAFÉ catalog for items you are looking for.
  • Or, you can always call us (262) 363-6411, ext. 4 and leave a message. Don’t forget you can send us an e-mail at mukref@gmail.com too.
  • Please remember wait times will be longer than usual.

Step #2: Watch for Your Hold Notification

  • When you receive your hold notification (either via email or text,) please call the library at (262) 363-6411 ext. 3 to schedule a pick-up time.
  • Items will then be placed outside during the chosen time slot. There will be a slip with the first four letters of your last name and the first initial of your first name attached to your items.

Step #3: Pick Up Your Items

  • There will be tables clearly marked in the library’s Community Room.
  • Your items will be labeled with your hold slip. Be sure to practice the appropriate social distancing if others are picking up during the same time slot.
  • Grab your items and enjoy!

We are not accepting donations at this time. Please hold onto your donations until the library reopens.

Please also do not attempt to use curbside pickup as a manner to return materials. This is essential to maintain safe handling of all materials. 

We truly look forward to seeing you again when the craziness has passed.


Libby: The New One-Tap Reading App

The library has 1000s of ebooks and audiobooks that you can borrow instantly, for free, using just the device in your hand. And with Overdrive’s new and easier to use app for mobile devices, LIBBY, it only takes a few taps to find, borrow, and enjoy your books. Download this free app from the Google Play Store or the Apple App Store.